Cookie Policy
Last updated: 10/2026
1. Introduction
(1) This Cookie Policy explains how NebulaOne ("NebulaOne", "we", "us", or "our") uses cookies and similar technologies when users access our websites, applications, and related services (collectively, the "Services").
(2) This Cookie Policy should be read together with our Privacy Policy.
(3) Continuing to browse or use the Services does not constitute consent to non-essential cookies or similar technologies. Where consent is required, it must be obtained through an affirmative action before those technologies are used.
2. What Are Cookies
(1) Cookies are small text files stored on a user's device when visiting a website.
(2) Cookies may be used to:
- (a) remember user preferences;
- (b) maintain login sessions;
- (c) improve website functionality;
- (d) analyze website usage;
- (e) measure performance;
- (f) support security and fraud prevention.
(3) Similar technologies may include local storage, pixels, tags, software development kits (SDKs), and other tracking technologies.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
(1) These cookies are required for the operation, security, and functionality of the Services.
(2) Such cookies may be used for:
- (a) authentication;
- (b) session management;
- (c) security monitoring;
- (d) fraud prevention;
- (e) load balancing;
- (f) storing user preferences only where strictly necessary to provide a function expressly requested by the user.
(3) Because these cookies are necessary for operation of the Services, they cannot be disabled through our cookie preference tools.
3.2 Functional Cookies
(1) Functional cookies allow the Services to remember choices made by users.
(2) These cookies may be used to:
- (a) remember language preferences;
- (b) remember regional settings;
- (c) improve user experience;
- (d) customize interface settings.
3.3 Analytics Cookies
(1) Analytics cookies help NebulaOne understand how users interact with the Services.
(2) These cookies may collect information regarding:
- (a) page visits;
- (b) user navigation paths;
- (c) feature usage;
- (d) session duration;
- (e) error reports;
- (f) aggregated usage statistics.
(3) Analytics information is generally processed in aggregated form and used to improve the Services.
3.4 Performance Cookies
(1) Performance cookies assist NebulaOne in monitoring and improving the technical performance of the Services.
(2) These cookies may be used to:
- (a) identify technical issues;
- (b) measure system performance;
- (c) optimize website speed;
- (d) improve reliability and availability.
3.5 Advertising and Marketing Cookies
(1) NebulaOne may use advertising or marketing cookies where legally permitted and where appropriate consent has been obtained.
(2) These cookies may be used to:
- (a) measure campaign effectiveness;
- (b) understand marketing performance;
- (c) personalize advertising content;
- (d) limit repetitive advertisements.
(3) No advertising or marketing cookies are currently enabled by the NebulaOne marketing website. This statement applies only to that website and does not describe the technologies used within the NebulaOne product application. Before introducing advertising or marketing cookies on the website, NebulaOne will update the relevant information and obtain any consent required by applicable law.
4. Third-Party Technologies
(1) NebulaOne may use third-party service providers that place cookies or similar technologies on our behalf.
(2) Such providers may include:
- (a) hosting providers;
- (b) analytics providers;
- (c) customer support providers;
- (d) security providers;
- (e) communication providers;
- (f) marketing providers.
(3) The specific providers used by NebulaOne may change from time to time.
5. Legal Basis for Cookie Use
(1) Where required by applicable law, NebulaOne obtains consent before placing non-essential cookies on a user's device.
(2) Cookies and similar technologies may be stored on or accessed from a user's device without consent where they are strictly necessary to provide a service expressly requested by that user, in accordance with applicable law. A legitimate interest alone does not exempt cookie storage or access from an applicable consent requirement. Where personal data is processed through such technologies, that processing must also have an appropriate legal basis under the GDPR, as explained in our Privacy Policy.
(3) Analytics, performance, functional, advertising, and marketing cookies may require consent depending on applicable law and jurisdiction.
6. Managing Cookie Preferences
(1) On the NebulaOne marketing website, a cookie banner is displayed on the first visit, with options to customize preferences, reject optional technologies or accept the currently available technologies. The selection is remembered on the user's browser for 180 days. The banner appears again if that stored selection is deleted or expires. No optional analytics or advertising technologies are currently enabled by this website, so accepting does not activate such technologies or authorize any future additions. This website control does not manage cookies or similar technologies used within the NebulaOne product application.
(2) Users may withdraw previously granted consent at any time.
(3) Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
7. Browser Controls
(1) Most web browsers allow users to control cookies through browser settings.
(2) Users may choose to:
- (a) delete cookies;
- (b) block cookies;
- (c) receive notifications before cookies are placed.
(3) Disabling certain cookies may impact the functionality and performance of the Services.
8. Changes to this Cookie Policy
(1) NebulaOne may update this Cookie Policy from time to time.
(2) Material changes may be communicated through the website, platform, or other appropriate means.
(3) The updated version becomes effective on the date indicated at the top of this Cookie Policy.
9. Contact Information
Questions regarding this Cookie Policy may be directed to:
KuN Holding GmbH, operator of NebulaOne. NebulaOne is the product name of a service operated by KuN Holding GmbH.